Find out more: what do we think of NFU Mutual's home insurance policy?.It may not offer a policy to customers in all postcodes, particularly major cities. You can get a quote by calling one of its 300 branches. You won't find NFU Mutual on comparison sites. It's one of just two providers we reviewed that doesn't charge a cancellation fee, or interest if you want to pay monthly. It did consistently well in our analysis this year - just behind LV for its customer score (78%) and policy score (76%) - second overall. NFU Mutual has never having lost its WRP status since we launched the scheme more than a decade ago. Some 35% of claimants in our survey felt they were getting a cheaper price with it than other insurers offered - as did 26% of claimants overall. It also stands out by offering protection for no-claims bonuses against an unlimited number of claims.Ĭustomers praised LV for its ability to deal with queries and offer value for money. It's one of a minority guaranteeing repairs for a vehicle's life, and one of just 11 offering a temporary replacement car if yours is stolen. LV is a Which? Recommended Provider (WRP) and was best rated by claimants in our survey, scoring 79%, and its policy was the highest-scoring (77%) compared with other providers' standard policies. Ageas received a customer score this year of 60%, placing it 14th out of 15 brands rated, but did not take part in our policy survey. Customer Score: survey of 2,454 policyholders who have recently made a car insurance claim. Table note: last updated in February 2023.
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